The logo of Mo's Experiences website, it combines the Eye of Horus with the Sun in a clean, modern symbol inspired by ancient Egyptian heritage. The Eye of Horus represents protection, wisdom, and guidance, while the Sun symbolizes life, energy, and new beginnings.
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Payments and refunds

This page explains deposits, remaining balances, cancellation timing, and how refunds or credits are handled.

Payment terms, clearly stated

We want payment expectations to be clear before anything is confirmed. These terms explain what is due, when it is due, and what happens if plans change.

Payment and cancellation terms

Payment schedule

  • Deposit: 30% of the total trip cost is required to confirm a booking.

  • Remaining balance: due no later than 14 days before the trip start date.

  • Last-minute bookings: if the trip starts in under 14 days, full payment is required at the time of booking.

Accepted payment methods

  • Cash, on arrival or by prior arrangement

  • Bank transfer, using the details provided on your invoice

Cancellation by you

  • 30 or more days before the trip: full deposit refunded.

  • 15 to 29 days before the trip: 50% of the deposit refunded.

  • Under 14 days before the trip: no refund on the deposit.

If the remaining balance has already been paid, it is fully refundable when cancellation happens 30 or more days before departure.

Cancellation by Mo's Experiences

If Mo's Experiences cancels a confirmed booking due to circumstances within our control, you will receive a full refund of all amounts paid within 14 business days.

If cancellation is due to circumstances outside our control, including natural events, government travel advisories, or force majeure, we will offer a full credit toward a rescheduled trip. A cash refund may be considered case by case.

Currency

All prices are quoted in USD unless otherwise agreed in writing. Exchange rate fluctuations remain the responsibility of the traveler.

Last updated: 17 June 2026

Questions people often ask about our legal and booking terms

Clear answers about bookings, pricing, data requests, and the terms that apply when you travel with us.

Contact us
Do I need to sign a physical contract?

No. A booking is confirmed through written email correspondence that sets out your trip, the agreed price, and the payment terms.

What currency are prices quoted in?

All prices are quoted in USD unless otherwise agreed in writing before the booking is confirmed.

How do I request access to or deletion of my personal data?

Email mosexperiences@gmail.com with your request. We respond within 14 business days.

Which law governs my booking?

Egyptian law. Any dispute is handled first through direct negotiation, then through Egyptian courts if needed.

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